Project start and launch of the planning process
Sub step 4: Development of a communication strategy amongst the various stakeholders
The most appropriate communication mechanisms and channels to be used to transfer information and materials, as well as to guarantee a meaningful participation of all members of the sanitation planning team is to be identified. Issues to be addressed during this stage include:
Methods of developing effective communication strategies
- Ensuring that the initiator or project leader is the main conduit for internal communications and encourage staff to communicate with this leader.
- Ensuring that people have the time and mechanisms to communicate more effectively.
- Developing a meeting culture and practice that promotes effective communication.
- Encouraging effective cross-team work.
All the items above are linked, so the implementation of one will influence the successful implementation of the others.
Available options of communication channels: the sanitation planning team is to identify all the possible means of communication within its reach. These communication channels should be limited to members of the team only and should not include the community or other stakeholders. Possible options to be considered could include: regular meetings of team members, use of telephone and internet services (if available), technical handouts and the use of correspondence, etc.
Desired role to be played by each member in information transfer: With regards to communication within the sanitation team, roles should be assigned appropriately to members in order to ensure ease of communication. For instance, in the case of calling for meetings or organising workshops and seminars, an organising committee within the sanitation team should be clearly defined. Manuals on internal procedures and organisation will give a helping hand in this matter.
Proposal to improve knowledge transfer: In order to ensure a proper understanding of the project and other issues regarding sanitation, there is a need for adequate flow of knowledge within the team, regarding the up-to-date sanitation information and related issues.
